Twin City Overhead Door is built on a simple, slightly old-fashioned idea: answer the phone with a person, put every price in writing before the work, and test the door before the truck leaves.
Who we are
We're a licensed & insured garage door company based at 215 N Washington Ave in downtown Minneapolis, serving the Minneapolis–St. Paul metro and western Wisconsin — up to 80 miles from downtown. The work covers the whole system this region actually has: torsion springs matched to measured door weight, cables and tracks, openers, panel and full-door replacement, insulated steel doors for attached garages, 24/7 emergency response, and commercial bay and rolling steel doors for businesses.
Meet the owner
David Gordon — Owner. David runs Twin City Overhead Door and runs its dispatch — which is the part customers feel. When you're promised a window, that promise has a name attached to it; when something goes sideways on a job, the escalation path is one person long. The company is deliberately simple: dispatchers answer, techs diagnose and quote in writing, and nobody earns a commission for talking you into a bigger job than the door needs.
Why owner-run dispatch matters
Most of what goes wrong in this trade goes wrong between the phone call and the driveway: the quoted range that mutates on arrival, the "technician" who's actually a commissioned closer, the 4-hour window nobody honors. Owner-run dispatch is our answer to all three. The person scheduling trucks owns the outcome, the phone-quote range comes from the same published price list you can read on this site, and the written fixed-price quote you sign is the number on the invoice. It's not a slogan — it's just a shorter distance between a promise and the person accountable for it.
How we work
- You call, a live dispatcher answers. 24/7 — a few symptom questions and a phone-quote range on the spot.
- Text ETA. The tech's name and an honest arrival window, updated if the schedule shifts.
- Written quote, your sign-off. A fixed price in writing before any work. Decline it and the tech packs up.
- Repair, tested. Minimum 5 full open-close cycles, a balance test, and a safety-reverse test before we call it done.
Our honest commitments
- We never fabricate reviews, star ratings, or "jobs completed" counters.
- We never invent awards, years-in-business claims, or "#1 in the Twin Cities" banners.
- Every price goes in writing before any work begins — and mid-job surprises stop the work, not inflate the invoice.
- The after-hours surcharge ($90–$160) is stated on the phone, before a truck rolls.
- Published pricing ranges are honest 2026 Twin Cities estimates — never bait numbers a tech is trained to escape.
- We'll tell you when a repair beats a replacement, even when the smaller job is better for you than for us.
Ready to talk doors? Call (888) 260-8770 — a live dispatcher answers — or send a service request.
Our Garage Door Services
From a snapped torsion spring at 6 a.m. to a full insulated-door upgrade — one honest Twin Cities garage door company for the whole job.
Garage Door Repair
Broken springs, snapped cables, doors off track or frozen to the slab — diagnosed and fixed fast, with a written quote before any work starts.
Learn more →Garage Door Installation
New insulated steel and carriage-style doors sized for Minnesota winters, installed level, sealed and balanced — with the old door hauled away.
Learn more →Spring Replacement
Torsion and extension springs replaced to manufacturer spec — the metro's most common failure once the first deep cold snaps hit.
Learn more →Opener Repair
Chain, belt and screw-drive openers repaired or replaced — stripped gears, dead boards, misaligned safety sensors and remotes that quit in the cold.
Learn more →24/7 Emergency Repair
Car trapped, door stuck open in a snowstorm, spring snapped at 6 AM — we dispatch around the clock across the Twin Cities metro.
Learn more →Garage Door Replacement
When repair money stops making sense on a rusted, dented or chronically failing door, we replace it with an insulated model that cuts attached-garage heat loss.
Learn more →Commercial Door Repair
Sectional and rolling steel doors for shops, warehouses and fire stations — repairs and preventive maintenance scheduled around your operating hours.
Learn more →Cable Repair
Frayed or snapped lift cables leave a door hanging crooked and dangerous — we replace both cables as a pair and rebalance the door.
Learn more →Track Repair
Bent, ice-jammed or misaligned tracks straightened or replaced — a frequent call after doors get forced against packed snow and ice.
Learn more →Panel Replacement
Dented or cracked sections swapped without replacing the whole door — matched to your existing model where panels are still made.
Learn more →Garage Door Tune-Up
A fall tune-up — lubrication, spring balance check, weather-seal and hardware inspection — is the cheapest insurance against a mid-January failure.
Learn more →New Garage Doors
Insulated steel, modern glass-panel and carriage-house doors with honest R-value guidance for Minnesota's attached garages — written quotes, no pressure.
Learn more →Areas We Serve Across the Twin Cities
Minneapolis, St. Paul and the full metro — north, south, east and west suburbs, out to the St. Croix Valley and western Wisconsin.
Get a Written Quote Before Any Work Begins
Talk to a live dispatcher, get a fixed written quote, and get same-day service across the Minneapolis–St. Paul metro. No surprises on the invoice.